Refund Policy

In-app purchases

Premium subscriptions and lifetime purchases are sold as in-app purchases through the Apple App Store (iOS) or Google Play (Android). All refunds are handled directly by Apple or Google under their respective policies — Iceberry LLC cannot issue refunds for in-app purchases.

How to request a refund

iOS (App Store): visit reportaproblem.apple.com and follow Apple's refund request flow.

Android (Google Play): visit play.google.com, open the order, and use "Report a problem".

Cancellations

You can cancel your subscription at any time from your App Store or Google Play account settings. After cancellation, Premium features remain available until the end of the current paid period.

Contact us

If you have questions about a purchase, reach out through the app's support screen and we'll help you contact the correct store.